Why register?

By registering you can currently do two things   a) apply for a new ABA and/or   b) apply for a bore construction licence.

Please note: If you want online access to your existing ABAs please refer to the FAQ below.

How do I register?

This user guide takes you through the steps involved. It also covers the key points in the application for a bore construction licence.

The registration process is ‘Unable to verify’ the account. What do I do?

None of the passwords that I try work (I’ve tried to reset or get a new password). What do I do?

This usually happens when the account has not yet been verified. There are two parts to fixing this a) verify account and then b) set password.

As soon as the account is verified the system forces you to set/change the password.

  • Go to MyWater login page
  • Click Register – then scroll down
  • Click Resend Verification Code
  • Type in your email address and click resend (an email will be sent to you. You need to click the link in that email)
  • Lastly, set your password by entering the same password twice

 

What is my username?

Your username is usually the first letter of your first name and then your surname (eg. jsmith)  If this does not help, please contact your Water Corporation. A staff member will be able to look it up for you.

Why can't I use my email address to register for someone else?

Your email address provides us with a unique identifier for your account.

How do I get online access to my existing ABA?

Complete Form 39a and submit it to your Water Corporation. This will give you an online account from which you will have access to trade water from the ABA(s) to other allocation accounts and view your allocation account statements.

Can I get a new ABA online?

Yes. First you need to register (if you have not already done so) at https://mywater.waterregister.vic.gov.au/.

Please note if you already have an ABA and you want access to it you should complete Form 39a and submit it to your Water Corporation. This will mean your online account is linked to your existing customer account and give you the ability to trade out.

I made a mistake with my bore application, can I amend the licence?

Provided the licence to construct the bore was issued online, you can apply to amend it online. It is the second option in the list of application types.

You can only amend the depth and the number of bores, including if any additional bores are on different land parcels ie add parcels.

For all other amendments you will need to contact the relevant Water Corporation (as per the licence).

I applied for the wrong bore use (eg. observation instead of investigation). Can I amend the licence?

This cannot be done online, but we suggest you contact the relevant Water Corporation for advice (the Water Corporation is noted on the licence).

Can I apply online to amend an old bore licence?

Provided the licence to construct the bore was issued online, you can apply to amend it online. It is the second option in the list of application types.

You can amend the depth and the number of bores, including if any additional bores are on different land parcels.

You need to contact the Water Corporation for changes to the name of the licence holder and the use of water.

I didn't get a receipt, can I get a copy?

I cannot find my bore construction licence, can I get a copy

Email your request to Waterregister.support@delwp.vic.gov.au and provide;

  • Licence number (WLE…) or
  • BCL reference (BCL…) or
  • Order number