The Department of Energy, Environment and Climate Action (DEECA) reminds water market participants about the timings of this Thursday’s rescheduled Goulburn to Murray trade opening. As previously advised, DEECA is implementing a randomisation processing approach for the rescheduled opening.

• Applications for the Goulburn to Murray opportunity should be submitted during the submission window, between 7 am and 12 pm Thursday 14 November.
• During the submission window, all trade applications will be referred to manual processing.
• All Goulburn to Murray trade applications will continue to be referred to manual processing until the system returns to normal business at 5 pm 15 November.
• Manual processing of randomised Goulburn to Murray trade applications will occur on Friday 15 November 2024.
• My Water and the Broker Portal will be offline for 30 minutes at 4:30 pm 15 November before the system is re-opened for normal business.

Customers can submit applications at any time during the five hour submission window – market participants are not required to submit trade applications as soon as the window opens. A customer who submits a trade application at the start of the window will have the same chance at having their application succeed as a customer who submits at the end of the window. Customers are encouraged to lodge applications throughout the submission window.

If customers have any issues during or after the submission window, please email us at waterregister.support@deeca.vic.gov.au, including your contact details, and we will call you back.

Independent observer will help provide confidence in new process

To provide water market participants with confidence in the integrity of the process, the Australian Competition and Consumer Commission (ACCC) will participate as an independent observer. The ACCC will observe the execution of the randomisation process and attest that the process was undertaken correctly, with no interference observed. The ACCC will undertake this role for both the rescheduled October and the December 2024 trade openings.

If you have any feedback or queries, please contact DEECA at waterregister.support@deeca.vic.gov.au.

PDF: Goulburn to Murray Trade Opening – New Process and Frequently Asked Questions v1.1 (358 kb)

PDF: Goulburn to Murray Trade Opportunity Trade Application Procedure (109 kb)