To improve the security and resilience of My Water and the Broker Portal, the Department of Energy, Environment and Climate Action (DEECA) has planned to rollout Multiple Factor Authentication for users in the first half of 2026. This initiative strengthens cybersecurity and makes the Victorian Water Register more secure for everyone.

DEECA will provide more information for customers early next year through the Victorian Water Register news. To ensure you are kept aware of these changes, users can subscribe via the homepage at https://waterregister.vic.gov.au/.